Getting to Resolution-Business and Management-買書書 BuyBookBook
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Getting to Resolution-Business and Management-買書書 BuyBookBook

Getting to Resolution

Turning Conflict into Collaboration

Stewart Levine (Author) ... more
... more
Edition: US - Paperback / softback
Price:
HK$128.00 HK$200.00
Stock:
Re-stocking soon
Product Info
English
312 pages • 14.12 x 21.67 x 1.96 cm
Approx. weight: 0.41 kg
Publication date: 02 Nov,2009
Barcode/ ISBN: 9781576757710 • Berrett-Koehler Publishers
More books in English for Age -
Business and Management

Description

By: Stewart Levine     
Adversarial models for dealing with conflict waste time, money, and energy. They satisfy no one, so the conflict ends up resurfacing in a different form. Stewart Levine’s “resolutionary” alternative goes beyond compromise and capitulation. He offers ten guiding principles that stop anger and resentment cold and enable both sides to return to productive, satisfying, functional relationships. Levine’s seven-step conversational process fosters dignity and integrity, optimizes resources, and allows all concerns to be voiced, honored, and woven into the resolution. This second edition has been thoroughly revised with new examples; new tools; new material about communication, trust building, and virtual collaboration; and a more global outlook.

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