Description
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbour, asking a difficult favour, apologizing. We all have conversations that we dread and find unpleasant. But can we develop the skills to make such situations less stressful and more productive?
Based on fifteen years of research and consultations with thousands of people, DIFFICULT CONVERSATIONS pinpoints what works. Use this ground-breaking, step-by-step book to turnyour difficult conversations into positive, problem-solving experiences.
You may also like
熱銷中 Top Trending
![Kensuke's Kingdom - Egmont Modern Classics (Paperback) (Michael Morpurgo) Harpercollins (UK)](http://buybookbook.com/cdn/shop/products/Kensuke_sKingdom-EgmontModernClassics_Paperback_{width}x.jpg?v=1633790093)
![Disney Pixar Inside Out 2 Ultimate Sticker Book](http://buybookbook.com/cdn/shop/files/Disney_Pixar_Inside_Out_2_Ultimate_Sticker_Book_{width}x.webp?v=1719485214)
![Diary of a Roblox Pro #1: Monster Escape (Ari Avatar)](http://buybookbook.com/cdn/shop/products/DiaryofaRobloxPro_1_MonsterEscape_AriAvatar_{width}x.jpg?v=1677462026)
![Diary of a Roblox Pro #1: Monster Escape (Ari Avatar)](http://buybookbook.com/cdn/shop/products/DiaryofaRobloxPro_1_MonsterEscape_AriAvatar_1_{width}x.jpg?v=1677462026)
![Diary of a Roblox Pro #2: Dragon Pet (Ari Avatar)-Fiction: 歷險科幻 Adventure & Science Fiction-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/products/DiaryofaRobloxPro_2DragonPet_AriAvatar_{width}x.jpg?v=1699221600)
![Diary of a Roblox Pro #3: Obby Challenge (Ari Avatar)-Fiction: 歷險科幻 Adventure & Science Fiction-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/files/DiaryofaRobloxPro_3ObbyChallenge_{width}x.jpg?v=1699229226)
![Burt the Beetle #02 Burt the Beetle Lives Here! (Ashley Spires)](http://buybookbook.com/cdn/shop/files/9781525310119_1_{width}x.jpg?v=1717229304)
![Burt the Beetle #02 Burt the Beetle Lives Here! (Ashley Spires)](http://buybookbook.com/cdn/shop/files/9781525310119_2_{width}x.jpg?v=1717792217)
![Pearson Longman Level-up! English Test Papers (with Online diagnostic assessment^破解常犯錯誤)-Supplemental: 英文科 English-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/files/e1a_{width}x.webp?v=1712704159)
![Pearson Longman Level-up! English Test Papers (with Online diagnostic assessment^破解常犯錯誤)-Supplemental: 英文科 English-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/files/e1b_{width}x.webp?v=1712704165)
![Percy Jackson and the Olympians #6 The Chalice of the Gods (Rick Riordan)-Fiction: 神話傳說 Myth and Legend-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/files/PercyJacksonandtheOlympians_6TheChaliceoftheGods_RickRiordan_{width}x.jpg?v=1714881796)