Description
By: Suzette Haden Elgin
For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers—calmly, professionally, and successfully—can be crucial to your on-the-job success.
Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse—everything from casual obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs.
Richly illustrated with fully dramatizes scenarios and real-world examples, Dr. Elgin’s communication techniques will help you instantly take control of any verbal confrontation. You’ll also learn how to avoid “malpractice of the mouth” and sexual harassment; communicate sensitively and clearly with non-native English speakers; and project a strong, straightforward, and trustworthy image.
You’ll find tips for handling sensitive issues via email and voice mail, advice on meeting the communication challenges that face home-based and virtual businesses, and plenty of “workouts” placed throughout the book to give you valuable opportunities to practice your new skills.
The Gentle Art of Verbal Self-Defense at Work is your roadmap through the potentially career-threatening minefields of workplace communication.
For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers—calmly, professionally, and successfully—can be crucial to your on-the-job success.
Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse—everything from casual obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs.
Richly illustrated with fully dramatizes scenarios and real-world examples, Dr. Elgin’s communication techniques will help you instantly take control of any verbal confrontation. You’ll also learn how to avoid “malpractice of the mouth” and sexual harassment; communicate sensitively and clearly with non-native English speakers; and project a strong, straightforward, and trustworthy image.
You’ll find tips for handling sensitive issues via email and voice mail, advice on meeting the communication challenges that face home-based and virtual businesses, and plenty of “workouts” placed throughout the book to give you valuable opportunities to practice your new skills.
The Gentle Art of Verbal Self-Defense at Work is your roadmap through the potentially career-threatening minefields of workplace communication.
You may also like
熱銷中 Top Trending
![Press Start! #15 Mega Mole Girl Digs Deep! (Branches)-Fiction: 歷險科幻 Adventure & Science Fiction-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/files/PressStart_15MegaMoleGirlDigsDeep_Branches_{width}x.webp?v=1723696583)
Press Start! #15 Mega Mole Girl Digs Deep! (Branches)
Sale priceHK$47.00
Regular priceHK$98.00
In stock![Brown: My Alter Ego Is A Superhero Book 1 (Håkon Øvreås)-Fiction: 奇幻魔法 Fantasy & Magical-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/files/9781592702510_{width}x.jpg?v=1723792481)
Brown: My Alter Ego Is A Superhero Book 1 (Håkon Øvreås)
Sale priceFrom HK$64.00
Regular priceHK$80.00
In stock![Disney/Pixar Inside Out 2: Go to Sleep, Anxiety!-Children’s / Teenage fiction: General and modern fiction-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/files/Disney_PixarInsideOut2GotoSleep_Anxiety_670b18f5-930c-40ef-bcdf-dcf5197fa045_{width}x.jpg?v=1721553025)
![Disney/Pixar Inside Out 2: Go to Sleep, Anxiety!-Children’s / Teenage fiction: General and modern fiction-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/files/71XM5Sx6svL._SX679_Disney_PixarInsideOut2_GotoSleep_Anxiety_{width}x.jpg?v=1723111108)
Disney/Pixar Inside Out 2: Go to Sleep, Anxiety!
Sale priceHK$115.00
Regular priceHK$180.00
In stock![Heroes of Olympus Paperback Boxed Set, The-10th Anniversary Edition-Children’s / Teenage fiction: Traditional stories-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/files/HeroesofOlympus_Collection_5Books_10thAnniversaryEdition_RickRiordan_{width}x.webp?v=1723882852)
![Heroes of Olympus Paperback Boxed Set, The-10th Anniversary Edition-Children’s / Teenage fiction: Traditional stories-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/files/Heroes_of_Olympus_Collection_5_Books_10th_Anniversary_Edition_{width}x.webp?v=1723882856)
Heroes of Olympus Paperback Boxed Set, The-10th Anniversary Edition
Sale priceHK$319.00
Regular priceHK$500.00
In stock![Good Girl's Guide to Murder, A - The Collection (Holly Jackson)-Fiction: 偵探懸疑 Detective & Mystery-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/products/HollyJacksonboxset_{width}x.jpg?v=1699218871)
A Good Girl's Guide to Murder 3-Book Collection (Holly Jackson)
Sale priceHK$159.00
Regular priceHK$323.60
In stock![Legends of Lotus Island #01 The Guardian Test (Christina Soontornvat)-Fiction: 奇幻魔法 Fantasy & Magical-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/files/9781339041032_{width}x.webp?v=1723792483)
Legends of Lotus Island #01 The Guardian Test (Christina Soontornvat)
Sale priceFrom HK$67.00
Regular priceHK$112.00
In stock![The Epic Guide to Dragon Masters: A Branches Special Edition (Dragon Masters) (正版) (Tracey West)-Nonfiction: 參考百科 Reference & Encyclopedia-買書書 BuyBookBook](http://buybookbook.com/cdn/shop/files/TheEpicGuidetoDragonMastersABranchesSpecialEdition_DragonMasters_TraceyWest_{width}x.webp?v=1723696584)
The Epic Guide to Dragon Masters: A Branches Special Edition (Dragon Masters) (正版) (Tracey West)
Sale priceHK$75.00
Regular priceHK$120.00
In stock